In episode 1, Val and Jay try to break the myth that the deployment of ITIL Version 3 is too ominous for organizations and that ITIL has become inaccessible to the masses.
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The challenge for any company on the floor at Knowledge (or any tech show, for that matter) is how to stand out memorably amidst a sea of vendors and specialists, each attempting to share their message as though it were the most essential one at the conference. There’s the traditional “swag” option, where toys, pens, […]